Privacy Policy

1. Introduction

At GoWhere, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. By using our service, you consent to the data practices described in this statement.

2. Information We Collect

We collect several types of information for various purposes:

• Personal Information: Name, email address, phone number, and billing information
• Travel Information: Booking details, travel preferences, and trip history
• Technical Data: IP address, browser type, device information, and cookies
• Usage Data: How you interact with our platform, including pages visited and actions taken

3. How We Use Your Information

We use the collected information for:

• Processing your bookings and payments
• Providing customer support
• Sending booking confirmations and updates
• Personalizing your experience
• Improving our services
• Marketing communications (with your consent)

4. Data Sharing and Disclosure

We may share your information with:

• Tour operators and service providers to fulfill your bookings
• Payment processors for secure transactions
• Analytics services to improve our platform
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at hello@gowhere.com or through our customer support page.